Frequently Asked Questions
Everything you need to know about our cozy home essentials.
What materials do you use in your blankets and throws?
We prioritize sustainability and comfort by using high-quality recycled wool, cashmere, and organic cotton. Each product page provides a detailed breakdown of the specific fiber composition.
How should I care for my wool products?
To maintain the longevity of your items, we recommend hand washing in cool water with a wool-safe detergent or professional dry cleaning. Avoid tumble drying to prevent shrinkage.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or monogrammed items are final sale and cannot be returned.
Do you offer gift wrapping services?
Yes, we offer premium gift packaging options at checkout, including a hand-written note and our signature sustainable gift boxes, perfect for any occasion.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.